WE’RE HERE.

For help with HARD., contact hey@dohard.today.

Tell us what happened

Include your app version, iPhone model and a short description. If useful, attach a screenshot with private information hidden. Never send your Apple password, verification codes or payment card details.

CORE membership

Sign in to the same HARD. account and choose YOU → HARD. CORE. → Restore purchases. CORE is a one-time membership with no recurring subscription. Apple handles billing and refund requests through reportaproblem.apple.com.

Friends and safety

Use Report or Block beside a friend in PEOPLE. Blocking removes the friendship and stops sharing activity. Reports go to HARD. for review. This service does not contact emergency services; use the appropriate local service if someone is in immediate danger.

Friend nudges

Enable or disable friend nudges in YOU. Also check iPhone Settings → Notifications → HARD. Notifications depend on Apple delivery, device connectivity and your settings. Quiet hours are 10 p.m. to 8 a.m. in your device time zone.

Delete your account

In YOU, choose Delete account and confirm with Apple. Deletion removes your account, history and friendships. It does not request an Apple refund. If you cannot access the app, email us from a reachable address so we can explain how to verify your account ownership.

Before launch

The first daily challenge is planned for October 13, 2026 at 12:00 UTC (6 a.m. in Costa Rica). The date may change before launch. The app shows the shared start in your local time zone.